Course Objectives

• Understand the difference between a group and a team
• Recognise individual motivators
• Critically analyse their own work environments
• Apply a framework for team building
• Analyse how individuals communicate
• Delegate tasks in a clear and concise manner
• Understand the difference between influence and control
• Apply mechanisms to develop trust, confidence and collaboration
• Use a basic coaching model for team development

Course Structure

• The best team
• Dynamics of a team
• Transitioning to manager
• Notes on delegation
• Action-centered leadership
• Understanding motivation
• Notes on motivation
• Your motivation
• Types of teams
• Your team type
• Stages of team development
• Role of manager
• Personal reflection
• Your actions

Rewards

• Certificate of Completion by Kaplan (will be received within 1-2 working weeks upon course completion)
• 5 Kaplan Employability Statement (KES) points (only for eligible students)