Course Objectives

• Understand the difference between a group and a team
• Recognise individual motivators
• Critically analyse their own work environments
• Apply a framework for team building
• Analyse how individuals communicate
• Delegate tasks in a clear and concise manner
• Understand the difference between influence and control
• Apply mechanisms to develop trust, confidence and collaboration
• Use a basic coaching model for team development

Rewards

• E-Certificate of Completion by Kaplan (will be received within 1-2 working weeks upon course completion)
• 5 Kaplan Employability Statement (KES) points (only for eligible students)